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HSBC installs free wi-fi in UK branches

Banking Tech

HSBC has installed free wi-fi in 650 of its UK branches, signing with BT to provide the connectivity as a white label service.

read the online article

End of chip and Pin? Shoppers test payment by fingerprint

Our blog

  • What great customer service really looks like in the energy sector
  • The WhatsApp Effect: Elevating Customer Service in the Digital Age?
  • Breaking Down Silos to Boost Customer Engagement and Drive Growth
  • Cybersecurity in 2025: How Big Companies Are Fighting Back Against Cybercrime
  • Cybersecurity in 2025: What Consumers Really Think

In the news

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Cloud Cuts the Problem of Digital Dislocation

Show Us The Money

Show Us The Money

Loyalty card usage plummets as shoppers question value

Loyalty card usage plummets as shoppers question value

Loyalty card usage plummets as shoppers become frustrated with paper vouchers

Loyalty card usage plummets as shoppers become frustrated with paper vouchers

Contactless payments see a five-fold growth

Contactless payments see a five-fold growth

Shoppers are driven by an acute need for speed

Shoppers are driven by an acute need for speed

Cafe and restaurant sector rated slowest service in retail

Cafe and restaurant sector rated slowest service in retail

1:2 customers have no bank loyalty

1:2 customers have no bank loyalty

BT au chevet des décideurs européens

BT au chevet des décideurs européens

UK, US consumers want smarter contact centres

UK, US consumers want smarter contact centres

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