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Store owners need to listen to staff to overcome POS problems, says new Miura Systems report

RETAIL TIMES

UK retailers are missing out on millions of pounds in lost sales by not listening to staff who’ve spotted a vital need to improve customer service at the check-out, according to Miura Systems.

read the online article

 

End of chip and Pin? Shoppers test payment by fingerprint

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In the news

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Loyalty card usage plummets as shoppers question value

Loyalty card usage plummets as shoppers question value

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Loyalty card usage plummets as shoppers become frustrated with paper vouchers

Contactless payments see a five-fold growth

Contactless payments see a five-fold growth

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Shoppers are driven by an acute need for speed

Cafe and restaurant sector rated slowest service in retail

Cafe and restaurant sector rated slowest service in retail

1:2 customers have no bank loyalty

1:2 customers have no bank loyalty

BT au chevet des décideurs européens

BT au chevet des décideurs européens

UK, US consumers want smarter contact centres

UK, US consumers want smarter contact centres

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