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The increasing impact of AI on European contact centres

The increasing impact of AI on European contact centres

by Jo Davies | 25 Oct, 2022 | Our blog

The latest 2022 Odigo-Davies Hickman tracking research, involving 1,035 European business leaders, explores the impact of 11 different applications of artificial intelligence for customer experience (AI for CX) across Belgium/Netherlands, France, Germany, Spain and...

Our blog

  • Unlocking mental availability: How to grow your brand in the online delivery market
  • Pay.UK explores the future of switching current accounts and personal financial services products
  • How to make B2B marketing more interesting (and effective)
  • Consumer awareness of AI technologies
  • What’s next for payments in the UK? Two trends for 2023 and beyond

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