Privacy Policy

 

This privacy policy sets out how Davies Hickman uses and protects any information that you give Davies Hickman when you use this website under The General Data Protection Regulation (GDPR) and UK Data Protection Act 2018.

Davies Hickman is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Davies Hickman may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address and telephone number
  • Demographic information such as address, postcode and preferences
  • Other information relevant to customer surveys, quotes and/or offers

 

What we do with the information we gather

We require this information to understand your needs, respond to your enquiries, provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send emails or newsletters outlining products, special offers or other information which we think you may find of legitimate interest using the email address which you have provided. However, you will be able to unsubscribe should you wish.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Read information about our website cookies and how we use them on this site.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you receive whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information. If you do not wish us to use your personal information for direct marketing purposes, please email us at enquiries@davieshickman.com.

We may use your personal information to send you promotional information which we think you may find of legitimate interest.

You may request details of personal information which we hold about you under GDPR.

You have certain rights in relation to the personal data that we hold about you, which are designed to give you more choice and control over your personal data.  These rights include: requesting access to personal data, rectification, erasure, restrictions, objections and portability.

Lodging a complaint with a regulator
You have the right to lodge a complaint with a data protection regulator in Europe, in particular in a country you work or live, where your legal rights have been infringed or where your personal information has or is being used in a way that you believe does not comply with data. The contact details for the Information Commissioner’s Office (“ICO”), the UK’s independent regulatory body that upholds information rights, are available on their website, which also contains details on how to make a complaint.  However, we encourage you to contact us before at enquiries@davieshickman.com making any complaint, and we will seek to resolve any issues or concerns you may have.