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Smart Service

Smart Service

How the Internet of Things will impact customer service management

Download Smart Service pdf (1.2MB)

Our blog

  • Unlocking mental availability: How to grow your brand in the online delivery market
  • Pay.UK explores the future of switching current accounts and personal financial services products
  • How to make B2B marketing more interesting (and effective)
  • Consumer awareness of AI technologies
  • What’s next for payments in the UK? Two trends for 2023 and beyond

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We are experts in building, analysing, synthesizing and visualising market research and customers insights

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An up-to-date understanding of consumers and businesses based on expert interviews with senior executives, qualitative research, online surveys and advanced analytical tools.

Global market research

Customer experience and financial services, energy, healthcare, housing, payments and more.

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