+44 (0)1189 403523 enquiries@davieshickman.com
  • Twitter
  • Twitter
Davies Hickman
  • About us
    • About Davies Hickman
    • Meet the team
  • Our work
    • Case studies
    • In the news
    • Insights and reports
  • Services
    • Business brand measurement and tracking
    • Customer insight
    • Customer service and experience innovation
    • Future market drivers and trends
    • Proposition development
    • Thought leadership and content marketing
  • Sectors
    • Energy and utilities market research
    • Financial services market research
    • Healthcare market research
    • Housing market research
    • Payments market research
    • Technology market research
  • Blog
  • Contact us
Select Page

The Big Switch: How customer service is becoming smart

Marcus Hickman

    Please enter your email in order to download our e-paper

    Our blog

    • Why are larger organisations more likely to embrace home working?
    • The increasing impact of AI on European contact centres
    • 15 seconds delivers connectivity, community, relatability & learning
    • More cash in our pockets, will we ever be a cashless society?
    • What the latest Service Excellence standard BS ISO 23592 tells you

    Interested to learn more

    CONTACT US

    Global expertise

    We are experts in building, analysing, synthesizing and visualising market research and customers insights

    Global knowledge

    An up-to-date understanding of consumers and businesses based on expert interviews with senior executives, qualitative research, online surveys and advanced analytical tools.

    Global market research

    Customer experience, financial services, energy, healthcare, housing, payments and more.

    Contact Davies Hickman

    The Courtyard Office
    16 Bell Street
    Henley-On-Thames
    Oxfordshire, RG9 2BG, UK

    T: +44 (0)1189 403523
    enquiries@davieshickman.com
    Twitter:@DaviesHickman

    © Copyright Davies Hickman Partners, 2023. All rights reserved. | Privacy Policy | Terms and Conditions
    Davies Hickman Partners Limited is a company registered in England and Wales with Company Number: 6079002. VAT number: 90434026.
    Website by Takkall Design

    • Follow