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Pay.UK explores the future of switching current accounts and personal financial services products

Pay.UK explores the future of switching current accounts and personal financial services products

by Jo Davies | 21 Sep, 2023 | Our blog

Celebrating 10 years of operation this month, Pay.UK’s Current Account Switch Service (CASS) has helped millions of individuals and SMEs derive more value from their current accounts. The recently published CASS report Exploring the future of switching identifies the...
How to make B2B marketing more interesting (and effective)

How to make B2B marketing more interesting (and effective)

by Jo Davies | 4 Sep, 2023 | Our blog

B2B marketing relies on good content to communicate the values of a brand and set out the business market vision. However, B2B marketing has been described lately as boring, unengaging and lacking creativity. Indeed Tyrona Heath, from LinkedIn’s B2B Institute, says...
What’s next for payments in the UK? Two trends for 2023 and beyond

What’s next for payments in the UK? Two trends for 2023 and beyond

by Jo Davies | 6 Jun, 2023 | Our blog

The increase in digital wallets, contactless payments and mobile money has continued since the COVID-19 pandemic, as consumers find them more convenient and practical compared to carrying a physical wallet. Equally Account to Account payments are fast emerging as an...
The increasing impact of AI on European contact centres

The increasing impact of AI on European contact centres

by Jo Davies | 25 Oct, 2022 | Our blog

The latest 2022 Odigo-Davies Hickman tracking research, involving 1,035 European business leaders, explores the impact of 11 different applications of artificial intelligence for customer experience (AI for CX) across Belgium/Netherlands, France, Germany, Spain and...
More cash in our pockets, will we ever be a cashless society?

More cash in our pockets, will we ever be a cashless society?

by Jo Davies | 2 Feb, 2022 | Our blog

The restrictions necessitated by the pandemic precipitated a rise in the use of cards and mobile wallets while the accompanying decline in the use of cash for transactions has led to questions about its future. Adoption of credit cards initially slow By repeating the...
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Our blog

  • Pay.UK explores the future of switching current accounts and personal financial services products
  • How to make B2B marketing more interesting (and effective)
  • Consumer awareness of AI technologies
  • What’s next for payments in the UK? Two trends for 2023 and beyond
  • Why are larger organisations more likely to embrace home working?

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