Download The Big Switch

Download The Big Switch

by | 11 Aug, 2014

The Big Switch: How customer service is becoming smartMarcus HickmanDownload pdf (1.6MB) Our blog Why is customer service more popular than ever? Using research to steer through these uncertain times Why are we witnessing the ‘averagisation’ of customer...
Download The Big Switch

The Big Switch

by | 8 Jul, 2014

The Big Switch: How customer service is becoming smart Marcus Hickman Please enter your email in order to download our e-paper Our blog Using research to steer through these uncertain times Why are we witnessing the ‘averagisation’ of customer service?...

Meet the team

by | 7 Jul, 2014

Meet the team Marcus Hickman BEc, Post-grad Economics, CIM, MBA Managing Director Marcus leads research and data projects on customer insight, proposition development, thought leadership, customer experience innovation, future market drivers and brand tracking. This...

Contact us

by | 21 Jul, 2014

Contact us Davies Hickman Partners T: +44 (0)1189 403523Email: enquiries@davieshickman.com The Courtyard Office16 Bell StreetHenley-On-ThamesOxfordshire,RG9 2BGUK...